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Tatasky is now Tata Play
Tatasky

Tatasky

www.tatasky.com
What is your customer experience with Tatasky?

Tatasky Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.8 star rating based on 354 customer reviews. Consumers are mostly dissatisfied and only 10% would likely recommend Tatasky.

Positive Feedback

The main positive note is an online management portal, though users report few effective resolutions from support.

Negative Feedback / Risk Areas

  • Repeated signal and setup box failures cited across many Tatasky reviews.
  • Unreachable customer service and rude agents create widespread Tatasky customer complaints.
  • Frequent billing, recharge and subscription activation problems with delayed refunds and account deactivation.

Key Takeaways for Future Customers

  • Expect slow or no response from customer service; verify contact numbers before subscribing.
  • Track recharges and keep proof for refund requests and billing disputes.
  • Consider alternatives if reliable signal and prompt support matter to you.
View full overview ›

Media from reviews

Tatasky - Wrong recharge
Tatasky - Pairing error 14Tatasky - 775496****Tatasky - Channel Drop issue.Tatasky - Recharge issueTatasky - Tata play bing frodTatasky - Recharge done but no activation account
View all media ›

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Show reviews that mention
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Satheesha B

I recharge 3 times but not activated dth services channels ,it's telling network is blocked

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recharge 3 times but not activated dth services. So we ready to disconnecting tatasky , know days customers service is very very worst services

Loss:
$450

Preferred solution: Network disconnected

View full review
1 comment
Tata Sky Customer service

Hi, this is not the experience we aim for. Please share your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

BERNARD V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To Activate My TATASKY Account ( REF 2UF3QCD0)

AI Highlights
  • Account activation requested from 11 July 2022; suspended till 10/08/20225 (REF 2UF3QCD0).
  • I am in Europe and the TATASKY app is not working.

Sir This is for your kind information that I would like to activate my account from 11 July 2022 onwards, which is temporarly suspended upto 10/08:20225 ( REF 2UF3QCD0)

Now Im in Europe here your TATASKY app is not working.

So I need your help for activation.

Expecting your postive reply.

BERNARD VALENTINE

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Shuvro B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT CALL

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I've stopped using your services and I DO NOT WANT TO RECEIVE ANY SOLICITATION CALLS GOING FORWARD WITH IMMEDIATE EFFECT FAILING WHICH I SHALL SEEK LEGAL ACTION

Loss:
$42

Preferred solution: Full refund

User's recommendation: Try other platforms

View full review
1 comment
Tata Sky Customer service

Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.

Arpit S Vav

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

775496****

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Tatasky - 775496****
Contains 1 confidential file for company representatives

Emergency top up very bad service and Tata sky no top up no emergency very bad services emergency topper not good thank you so much Tata sky

Loss:
$1000

Preferred solution: Full refund

User's recommendation: My Tata sky not recharge your company

View full review
1 comment
Tata Sky Customer service

Hi! We do not want you to feel this way. Kindly email us your Registered Mobile Number and Sub ID at help@***.com along with your concern and we’ll help you further.

Sharon Xqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not getting connected to ur customer number

Im in Australia since 4th May n request to deactivate your services of Tata Play

I will be coming next year to get it activated then

Mobile +91 9891****46

Thanks

J S kellogg

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1 comment
Tata Sky Customer service

Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.

Anonymous
map-marker Irving, Texas

After recharge Chanel’s not to be seen

Still we cannot see any channels very bad after recharging.

#####452224****554354****435435****543545****545

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1 comment
Tata Sky Customer service

Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sawantwadi, Maharashtra

Tata play bing frod

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AI Highlights
  • Registered mobile: 808023****; subscriber id: 117792****.
  • Complaint numbers: 3N3FH48H, 3E1NTLQL, 3N8H4DC8.
  • I want to activate Mera Bing mobile app.
Tatasky - Tata play bing frod
Contains 1 confidential file for company representatives

register mobile no. 808023****

subscriber id =117792****

sudeep munj

complant no.

3N3FH48H

3E1NTLQL

3N8H4DC8

or कतन बर कपलट करनक

कई कम भ करत ह कय टट play me

Mera Bing mobile app chalu करन हग

View full review
1 comment
Tata Sky Customer service

We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!

Jadhav P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not coming singel

Tatasky - Not coming singel
Contains 1 confidential file for company representatives

2 days before not coming to singel in my village will chenge my stetap box please andrstund my problem

Loss:
$380

Preferred solution: I like movies

User's recommendation: Not coming singel I will chenge my stetap box

View full review
1 comment
Tata Sky Customer service

Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.

Anonymous
map-marker Cupertino, California

I have rs.318 monthly payment thro SBI online but you said thro online subscription unreceived

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Payment disput rs.318/- paid through SBI online transfer in The Month of February 22.as unreceived and I was complelled to pay rs..274/- same day for viewing you channals towards cubscrption

User's recommendation: Should solve

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1 comment
Tata Sky Customer service

Hi! That's not how it should have been.

Let us have this checked. Please share us your Registered Mobile Number/Sub ID.

Deepanshu G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong recharge

Tatasky - Wrong recharge

Recharge of tatasky done wrong my payment pls refund it i atteched the screen shot of my transction pls refund my payment

Loss:
$398

Preferred solution: Full refund

View full review
1 comment
Tata Sky Customer service

Hi! We do not want you to feel this way. Kindly email us your Registered Mobile Number and Sub ID at help@***.com along with your concern and we’ll help you further.

Subhas S Bqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Recharge issue

AI Highlights
  • Recharge of 200 rupees did not activate the account.
  • The account ID is deactivated.
  • Please recharge immediately for the set-top box service.
Tatasky - Recharge issue
Contains 1 confidential file for company representatives

Recharge issue

Tody recharge now but no activate the

Recharge account I'd

Recharge rupees 200 back

Am recharge morning 7 am no recharge the account this I'd is deactivated this supscraber please recharge immediately this setup box service massage

Please help me

Preferred solution: Full refund

User's recommendation: Am old customer

View full review
1 comment
Tata Sky Customer service

Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.

Anonymous
map-marker Singapore, Singapore

Horrible service

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It's been a week I recharged and no channels are working. Written to tata play email id many times but no response on it. Problem unresolved since a week

User's recommendation: Expect poor service

View full review
1 comment
Tata Sky Customer service

Hi, we fully understand what you are going through. Could you share your Registered Mobile Number/Sub ID for further assistance?

Prerit S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Call me urgently plz

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Tatasky - Call me urgently plz
Contains 1 confidential file for company representatives

I was purchased Tata sky HA setupbox but Channel not working in HD plz help me nd call me .my contact number 827988****

Loss:
$1350

Preferred solution: HD channels issue

User's recommendation: Not a toll

View full review
1 comment
Tata Sky Customer service

Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.

Geetha D Jtm

Difficult for a senior citizen to resolve a tatasky issue.

AI Highlights
  • Hard to navigate the automated system; no call back to resolve the issue.
  • The 70-year-old mother makes frequent calls burdensome.

My mother who is 70 year old called the customer care after enough difficulty to navigate the automated CC number but no one turned up or called back to resolve her problem. For a aged person it is not easy to keep calling to get things done.

Subscriber ID: 111069****

Preferred solution: Get the issue resolved

View full review
1 comment
Tata Sky Customer service

Hi, your concern is certainly noted. Kindly write to us at help@***.com for further assistance.

Susila P Fig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perth, Western Australia

Recharge issue

AI Highlights
  • Tata Sky DTH ID changed to Tata Play; 129589**** to 144038****.
  • Recharged Tata Play DTH for Rs 253 on old ID; wants to transfer to the new ID.

My Tatasky dth ID was129589**** recently Tata sky changed to Tata play my ID also changed to144038**** Today I have recharged my Tata Play dth for Rs 253 to my previous ID number May I know what to do now. Can you help me to exchange this recharge money to new ID please

View full review
1 comment
Tata Sky Customer service

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Niranjan R Vnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Channel Drop issue.

AI Highlights
  • Wants to drop cricket channel 476 from 28.06.2022; not dropped.
  • No content shown; daily balance charged; 191 vs 171.34; requests refund.
Tatasky - Channel Drop issue.

Dear Sir, I am add one cricket cheannel Ch. No-476 and i need to Drop this channel from 28.06.2022, but still not drop cheannel.

I am already try from What's app, web site and mobile apps. But not deop channel. I am call customer care 29.06.2022 they are complain against this issue and return call me but still issue not solve. Channel any content not ahowing.

So, Why i pay daily balance for this channel. My monthly exp-171.

34 but now showing 191 per month. Please arrange to deop this channel and return my balance also.

Preferred solution: Full refund

View full review
1 comment
Tata Sky Customer service

Hi, help is here! Please share us your Registered Mobile Number or Subscriber ID and we’ll help you further.

About

Related Companies

Tata Sons, Tata Play, Tata CLiQ, Voltas, Croma

Summary

Tatasky is a direct broadcast satellite television provider in India, using MPEG-2 and MPEG-4 only for HD Channels digital compression technology, transmitting using INSAT 4A at 83.0E. Tatasky is migrating from MPEG-2 to MPEG-4. All channels will available in MPEG-4 shortly. Its primary competitors are cable television and other DTH service providers Airtel digital TV, Reliance Big TV, DD Direct, Dish TV, Sun Direct, and Videocon D2H. Incorporated in 2004, Tatasky is a JV between the TATA Group and STAR. Tatasky DTH endeavours to offer Indian viewers a world-class television viewing experience through its satellite television service. The TATA Group is considered to be one of Indias largest business conglomerates. It comprises diversified businesses in sectors such as materials, engineering, services, energy, information systems communications, consumer products and chemicals. STAR is a leading media and entertainment company in Asia.

Tatasky reviews and complaints

Tatasky is ranked 460 out of 2412 in Telecommunications category

Area Served

Asia, Other, Worldwide

Payment Methods

VISA

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